Contact Paredown

The fastest way to reach us is email. We are a small team, so a human — not a ticketing system — reads every message, usually within one business day.

• General and sales: hello@paredown.ai
• Support: support@paredown.ai — include your model_version and creative_ids if a ranking looks wrong; every prediction is persisted and auditable, so we can reproduce it exactly.
• Security: security@paredown.ai — responsible disclosure welcome; we will acknowledge within 24 hours and keep you in the loop on fixes.

You can also just talk to your agent: the hosted MCP server at https://paredown-mcp-production.up.railway.app/mcp has an evaluation_info tool that reports live status, and its responses always tell you what to try next.

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